A booking option on some platforms where hosts commit to accepting all reservations within set parameters, often for increased visibility.
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A comprehensive document or digital resource provided to guests upon booking that includes essential information about the property, amenities, house rules, and…
Scottish Gaelic phrase meaning
A state of extreme happiness and satisfaction experienced by guests during their stay at a short-term rental, often resulting from exceeding expectations…
An independent professional who investigates and resolves complaints related to short-term rentals, acting as a mediator between guests, hosts, and platforms.