A picturesque village in the Scottish Highlands, popular for its stunning scenery and proximity to outdoor activities.
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The process of collecting, analyzing, and responding to guest feedback from various channels to improve services, address concerns, and enhance reputation.
Short for “Short-Term Vacation Survey Score,” it represents the numerical rating or score derived from guest feedback collected through post-stay surveys, providing…
Tailoring guest experiences by suggesting local attractions, restaurants, or activities based on their preferences or past booking behavior.
Providing a seamless and contactless check-in experience for guests using technology such as smart locks, keypads, or lock boxes.