Providing guests with access to a comprehensive online repository of information about the property, local area, and house rules, often in the form of a digital guidebook or website, enhancing guest experience and reducing inquiries.
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Utilizing automated messaging and templates to streamline guest communication, from booking confirmation to check-out instructions, while maintaining a personalized touch.
Single-use items provided for guests’ convenience in a short-term rental, such as paper towels, trash bags, and toiletries.
A property floor plan that is considered unconventional, potentially inconvenient, or not conducive to a comfortable guest experience.
A collection of essential supplies and resources readily available at the rental property to address unforeseen events, such as first-aid kits, fire…