A third-party individual or company hired by a property owner to manage their short-term rental listing and guest communications, often without the guest’s knowledge.
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The process of verifying the identity and assessing the suitability of potential guests before confirming a reservation, often involving background checks and…
A feature on Airbnb allowing hosts to automatically accept booking requests from guests meeting specific criteria without manual review.
The process of securely transferring keys or access codes to guests upon arrival and retrieving them upon departure.
The process of confirming a guest’s identity through various methods, such as government-issued ID or social media profiles, to enhance security and…