The process of confirming the identity of guests booking a short-term rental, often involving providing government-issued identification or social media profiles.
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Applying the Pareto Principle to short-term rental amenities, suggesting that 80% of guest satisfaction likely comes from 20% of the amenities offered.
Exceeding guest expectations by providing exceptional service, personalized touches, and going above and beyond to create a memorable stay.
Additional services offered to guests beyond the basic accommodation, enhancing their experience and potentially generating extra revenue. Examples include airport transfers, grocery…
Insurance or security deposit options that protect hosts from financial losses due to accidental damage or guest negligence during a booking period.