The process of confirming the identity of guests booking a short-term rental, often involving providing government-issued identification or social media profiles.
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A set of principles from Gestalt psychology that describe how humans perceive and organize visual information. Applying Gestalt principles to short-term rental…
A program by Airbnb that designates high-quality listings that have been verified for comfort, design, and amenities through an in-person inspection, providing…
A safety device mandatory in most short-term rentals that detects the presence of carbon monoxide, a colorless, odorless gas.
A measure of guest satisfaction and loyalty, typically obtained through surveys asking guests how likely they are to recommend a short-term rental…