The exchange of information, inquiries, and updates between guests and hosts throughout the booking process and duration of the stay.
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A metric used to measure customer loyalty and satisfaction, calculated by asking guests how likely they are to recommend the rental property…
Specific regulations and procedures mandated by local authorities for legally operating a short-term rental property.
Clear guidelines provided to guests on how to properly dispose of trash, recycling, and compost at a short-term rental property, often including…
A type of insurance that protects both hosts and guests from financial losses due to unexpected events such as trip cancellations, medical…