The exchange of information, inquiries, and updates between guests and hosts throughout the booking process and duration of the stay.
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Highlights the value of having in-depth knowledge of the local area, including attractions, restaurants, and hidden gems, to enhance the guest experience.
A set of standardized procedures for cleaning and sanitizing a short-term rental property between guest stays to ensure hygiene and guest safety.
A charge levied by some property management companies or platforms to cover the administrative costs associated with managing a short-term rental property.
A feature on Airbnb and other platforms that allows guests to book a property instantly without requiring host approval.