Structured questionnaires used to collect feedback from guests after their stay, providing insights into their experience, satisfaction levels, and areas for improvement.
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An amenity offered at some short-term rentals with pools, allowing guests to enjoy swimming even during cooler seasons, often for an additional…
A rental agreement clause specifying that the booked short-term rental property is for the exclusive use of the guest and their party…
Using technology to streamline and automate aspects of the guest onboarding process, such as sending automated messages or providing digital guidebooks.
An arrangement allowing guests to check out of a rental property later than the standard check-out time, often for an additional fee…