Structured questionnaires used to collect feedback from guests after their stay, providing insights into their experience, satisfaction levels, and areas for improvement.
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A Swedish term for “Self-Service,” emphasizing the provision of amenities and information that empower guests to manage aspects of their stay independently.
Comprehensive software solutions designed to streamline various aspects of short-term rental management, including bookings, communication, and finances.
The process of dividing a target market into smaller groups based on shared characteristics, such as travel purpose, demographics, or budget.
A legally binding contract between a homeowner and a property manager or management company outlining the terms of service, responsibilities, and fees…