A measure of data storage capacity or usage over a year, relevant for hosts managing bookings and property data or guests using streaming services.
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In website analytics, the percentage of visitors who leave a website after only viewing one page.
Maintaining clear and proactive communication with guests throughout their stay, providing timely responses to inquiries, and addressing any concerns promptly.
The process of verifying the identity and assessing the suitability of potential guests before confirming bookings.
Communication from hosts that demonstrates an understanding of the needs and expectations of remote workers, providing prompt responses and helpful information.