A secure payment processing system used by platforms like Airbnb and VRBO to handle transactions between guests and hosts.
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The process of verifying the identity and assessing the suitability of potential guests before confirming bookings.
A calendar view that displays bookings far in advance, allowing hosts to anticipate demand, adjust pricing, and plan for future reservations.
The process of addressing negative reviews from guests in a professional and constructive manner to mitigate damage to reputation and demonstrate responsiveness.
Analyzing historical booking data to understand typical booking lead times, helping with forecasting and revenue management.