Gathering data directly from guests with their consent, typically through surveys, preference forms, or direct interactions. This data can be used to personalize guest experiences and tailor marketing efforts.
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The practice of actively encouraging guests to leave reviews after their stay, often through personalized messages or automated reminders.
Refers to a meticulous and comprehensive cleaning process, often section by section, that ensures a short-term rental is spotless and sanitized for…
A visual representation of key performance indicators (KPIs) related to short-term rental performance, such as occupancy rate, revenue, and guest satisfaction.