A thoughtful gesture of providing guests with a basket of complimentary items upon arrival, typically containing snacks, drinks, local guides, and a personalized note. It enhances the guest experience and adds a personal touch.
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Features allowing guests to personalize communication preferences, such as preferred language, communication channels, and frequency of messages.
Creating pre-written messages or responses to address common guest requests efficiently and provide consistent information.
A feature offered by some short-term rental platforms, like Airbnb, that provides guests with a refund or rebooking assistance if their stay…
The process of continuously refining and improving a short-term rental listing to enhance its visibility, attract bookings, and maximize revenue.