Software that helps hosts manage interactions with potential and past guests, centralizing communication, tracking preferences, and automating personalized messages to improve guest satisfaction and loyalty.
You may also like
A metric that measures how quickly and consistently a host responds to inquiries and messages from potential guests on short-term rental platforms.
This refers to a violation of the terms agreed upon in a vacation rental agreement. This can be by the guest, like…
A comprehensive set of fire safety standards, inspections, and certifications offered by Bureau Veritas to mitigate fire hazards in hospitality properties.
The loyalty program of InterContinental Hotels Group (IHG), while not directly related to short-term rentals, it can offer benefits to hosts who…