Software that helps hosts manage interactions with potential and past guests, centralizing communication, tracking preferences, and automating personalized messages to improve guest satisfaction and loyalty.
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Communication between hosts and guests through platform messaging systems or other channels, facilitating booking inquiries, check-in instructions, and support.
A set of rules and standards that define how your short-term rental brand should be presented visually and verbally. This includes your…
Elements incorporated into a short-term rental property to ensure the safety and well-being of guests, such as smoke detectors, carbon monoxide detectors,…
The process of addressing and resolving issues or disputes arising from guest stays, such as property damage, security deposit deductions, or liability…