Refers to the overall experience a guest has when first interacting with a short-term rental platform or property listing, encompassing ease of booking, communication clarity, and initial impressions.
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Platforms like Airbnb and VRBO that connect hosts with potential guests, providing a marketplace for listing and booking short-term rentals.
A pricing strategy where the final price of a short-term rental is hidden from the guest until after booking. Often used on…
Tools and data that track sales, customer behavior, and other metrics related to selling products or services through an ecommerce platform integrated…
A high level of personalized and attentive service provided to guests, exceeding expectations and creating a luxurious experience.