All aspects of a short-term rental business that involve direct interaction with guests, including communication, check-in/out, concierge services, and handling guest requests.
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The ability to communicate with guests in multiple languages, either directly or through translation services, expanding the potential guest pool and improving…
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A guest who has completed a verification process on a platform like Airbnb or VRBO, typically involving providing identification and contact information,…
A comprehensive guide provided to guests upon booking or arrival, containing essential information about the property, house rules, check-in/out procedures, local recommendations,…