All aspects of a short-term rental business that involve direct interaction with guests, including communication, check-in/out, concierge services, and handling guest requests.
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Providing guests with access to streaming services like Netflix as part of the amenities offered in a short-term rental.
Building strong relationships with guests by proactively anticipating and fulfilling their requests, leading to increased loyalty and positive reviews.
A metric indicating how easy it is to walk to amenities and points of interest from a short-term rental property, influencing its…
The process of distributing short-term rental listings across multiple online travel agencies (OTAs) and booking platforms to reach a wider audience.