Refers to the self-service nature of short-term rentals, where guests typically access the property and manage their stay without interacting with a traditional front desk.
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The process of verifying a guest’s identity and background information to mitigate risks associated with unauthorized bookings or potential property damage.
Practices and policies that promote welcoming and accommodating guests and employees from all backgrounds, regardless of race, ethnicity, gender, sexual orientation, or…
A questionnaire sent to guests following their stay to gather feedback on their experience. This helps hosts identify areas for improvement and…
The period of highest demand for short-term rentals in a specific location, often characterized by increased booking rates and occupancy.