Continuously implementing improvements and exceeding guest expectations to achieve and maintain high ratings and positive reviews.
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Implementing customer satisfaction surveys within Zendesk to gather feedback from guests, identify areas for improvement, and enhance the overall guest experience.
Structured and unstructured data gathered from various touchpoints that reflect guest feedback, preferences, and sentiments about a short-term rental experience.
A dynamic pricing strategy where the minimum length of stay requirement changes based on factors like seasonality, demand, or day of the…
Research conducted to understand the performance of short-term rentals in a specific location, including factors like occupancy rates, average daily rates, and…