Identifying and proactively addressing the most common questions that guests have about the property, check-in process, and local area, improving communication and guest satisfaction.
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The process of confirming the identity of guests booking a short-term rental, often involving providing government-issued identification or social media profiles.
A global relocation and accommodation provider that also offers short-term rental solutions for corporate clients and individuals seeking temporary housing.
A collection of essential supplies and resources readily available at the rental property to address unforeseen events, such as first-aid kits, fire…
A type of insurance coverage offered to hosts and guests on some platforms that protects against financial losses due to identity theft…