A system for collecting, analyzing, and responding to guest feedback, including reviews, surveys, and direct communication.
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Procedures used by hosts to evaluate potential guests and mitigate risks, such as verifying identities, reading reviews, or requesting security deposits.
A comprehensive guide provided to guests upon arrival, containing essential information about the property, amenities, house rules, and local recommendations.
Managing and securing access to a short-term rental property, often using technology like smart locks, keypads, or lockboxes. This allows for remote…
A digital service or platform that assists guests with booking activities, transportation, and other experiences during their stay.