Enhanced cleaning and sanitation procedures implemented during flu season to minimize the spread of germs and ensure a safe and healthy environment for guests.
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A staffing strategy where employees in a short-term rental business are periodically shifted between different tasks or roles to enhance skill diversity…
Communication between hosts and guests through platform messaging systems or other channels, facilitating booking inquiries, check-in instructions, and support.
Implementing comprehensive safety and security features in a short-term rental property, such as smoke detectors, carbon monoxide detectors, security cameras, and first…
The intentional crafting of every touchpoint in the guest journey, from pre-booking to checkout, to create a positive, memorable, and personalized stay.