A record of all interactions and correspondence between a host and their guests, typically maintained within a property management software or platform.
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The use of technology to analyze guest feedback from reviews, surveys, and social media to understand guest satisfaction and identify areas for…
A third-party service that securely holds rental payments until after the guest checks in, providing financial protection for both hosts and guests.
Research and data analysis to understand the performance of short-term rentals in a specific location, including occupancy rates, average daily rates, and…
Specific rules and ordinances implemented by local governments to regulate short-term rentals listed on platforms like Airbnb, often addressing issues like registration…