A physical or digital guide provided to guests upon arrival, containing essential information about the property, amenities, house rules, local recommendations, and emergency contacts.
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Amenities that go above and beyond the basic necessities, such as hot tubs, game rooms, or unique experiences, designed to enhance the…
Effective and personalized communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-ups, to enhance satisfaction and encourage positive reviews.
Offering guest communication and support in multiple languages through staff or translation services to cater to international travelers.
Shared spaces within a short-term rental property or building accessible to multiple guests or residents.