A physical or digital guide provided to guests upon arrival, containing essential information about the property, amenities, house rules, local recommendations, and emergency contacts.
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Refers to individuals or companies holding certifications from the National Justice Training Center (NJATC), often indicating expertise in electrical, HVAC, or other…
A metric used to compare the cost of short-term rentals in different locations. This index considers factors like average daily rates, cleaning…
Strategies and tools used to manage and analyze customer interactions throughout the guest journey, aiming to enhance satisfaction, loyalty, and repeat bookings.
Visual representations of key performance indicators (KPIs) within QuickBooks, providing insights into the financial health and performance of a short-term rental business.