Digital platforms and software designed to streamline and enhance communication between hosts and their guests. These tools often include automated messaging, booking confirmations, check-in instructions, and a centralized inbox for inquiries.
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A communication style that is clear, respectful, and inclusive, addressing the needs and concerns of all guests regardless of background or ability.
Emerging patterns and preferences shaping the short-term rental industry, influencing guest expectations, property features, and marketing strategies.
An economic model based on the sharing of resources, such as homes or apartments, through online platforms like Airbnb and VRBO.
A blend of