An individual or company hired to perform on-location tasks related to short-term rental management, such as property inspections, guest check-ins, or maintenance coordination.
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Field Agent
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A communication style that is clear, respectful, and inclusive, addressing the needs and concerns of all guests regardless of background or ability.
A set of questions asked to potential guests before booking to assess their suitability and minimize risks.
Guidelines that define the visual identity, messaging, and overall presentation of a short-term rental brand.
A software application integrated into a vacation rental website that allows guests to search for availability, view rates, and make direct bookings.