Digital systems used to manage guest check-ins, communications, and other operational tasks typically handled by a front desk in traditional hotels.
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Initiating communication with guests before, during, and after their stay to provide helpful information, address any concerns, and enhance their overall experience.
A set of clearly defined guidelines and expectations communicated to guests staying in a short-term rental property, covering aspects like noise levels,…
Online tools or software that allow hosts to compare their rental rates and fees with similar properties in their area, ensuring competitive…
The process of enhancing various aspects of the guest journey, from booking to checkout, to provide a positive and memorable experience.