Digital systems used to manage guest check-ins, communications, and other operational tasks typically handled by a front desk in traditional hotels.
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Various online and offline platforms used to promote short-term rental properties, such as social media, travel blogs, email marketing, and paid advertising.
A section in a rental agreement that requires disputes between the host and guest to be settled through binding arbitration instead of…
Professional assessments of a property’s energy and water consumption patterns to identify areas for improvement and cost savings.
A customer service approach in short-term rental management that emphasizes personalized attention, proactive communication, and anticipating guest needs to create exceptional experiences.