Methods used by hosts or property managers to vet potential guests and minimize the risk of problematic bookings, such as background checks and ID verification.
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A documented plan outlining procedures and resources to ensure guest safety and property protection in the event of emergencies, such as natural…
The thorough cleaning of a short-term rental property between guest stays. This typically includes laundry, sanitizing surfaces, restocking amenities, and preparing the…
Operating a short-term rental business with integrity, transparency, and respect for guests, neighbors, and the local community.
The art and science of crafting memorable and positive experiences for guests staying in short-term rentals. This encompasses all aspects of the…