The process of intentionally crafting memorable and positive experiences for guests throughout their entire stay, from pre-booking to post-stay.
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The overall experience of a guest staying at a vacation rental property, encompassing all aspects of their stay from pre-arrival to post-departure.
A hypothetical term referring to a route planning app or software that optimizes for intelligence and efficiency. For hosts managing multiple properties,…
The percentage of booked nights in a short-term rental property during the third quarter of the year (July, August, September).
An additional charge imposed on guests when hosting events or gatherings exceeding the standard occupancy limit.