The use of software or platforms to automate communication with guests, such as sending booking confirmations, check-in instructions, and post-stay messages.
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An automated message sent to guests upon successful booking confirmation, including details about the reservation, payment, house rules, and check-in instructions.
Implementing tactics to reduce the rate at which potential guests initiate but do not complete the booking process, such as streamlined booking…
Effective and timely communication with guests before, during, and after their stay at a vacation rental property, including booking confirmations, check-in instructions,…
Refers to the practice of listing and managing short-term rentals on multiple platforms, such as Airbnb, VRBO, and Booking.com, to reach a…