The use of software or platforms to automate communication with guests, such as sending booking confirmations, check-in instructions, and post-stay messages.
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A pricing strategy where hosts constantly adjust their rates up and down in response to competitor pricing and demand fluctuations.
Overseeing the operations and bookings for multiple short-term rental properties, often requiring specialized software and strategies.
Strategies and tools for tracking guest arrivals and departures, managing access to the property, and ensuring the security of both guests and…
A metric tracked by Airbnb and VRBO that measures how quickly and consistently hosts respond to inquiries and booking requests.