Systematically collecting, analyzing, and responding to guest reviews and feedback to improve services, address concerns, and enhance reputation.
Menu
You may also like
A measure of how quickly and effectively a short-term rental host responds to guest inquiries, booking requests, and messages, often influencing booking…
Tools and techniques used by hosts to communicate effectively with guests who speak different languages.
The process of comparing a short-term rental business’s performance against industry best practices and competitors to identify areas for improvement.
A leading business-to-business information and marketing solutions company serving the travel and meetings industry, providing insights relevant to short-term rental trends.