Systematically collecting, analyzing, and responding to guest reviews and feedback to improve services, address concerns, and enhance reputation.
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A type of insurance policy that protects the physical structure of a short-term rental property from covered perils such as fire, windstorm,…
Insurance or security deposit alternatives that offer financial protection for hosts in case of damages caused by guests during their stay.
Local or regional regulations specifically governing short-term rentals, often addressing issues like permits, taxes, and occupancy limits.
The process of creating a unique and memorable guest experience by incorporating local elements and design into a short-term rental.