Systematically collecting, analyzing, and responding to guest reviews and feedback to improve services, address concerns, and enhance reputation.
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Technologies that enable guests to access short-term rental properties without in-person interaction, such as smart locks, keypads, or lockboxes.
A popular online platform for booking vacation rentals, particularly known for its focus on whole-home rentals.
The various expenses involved in providing short-term rental services, including cleaning fees, property management fees, platform fees, and maintenance costs.
Financial or in-kind support provided by Oikos Greek yogurt to individuals, events, or organizations, typically for marketing and brand awareness purposes.