Systematically collecting, analyzing, and responding to guest reviews and feedback to improve services, address concerns, and enhance reputation.
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The extent to which guests can identify and recall a short-term rental brand based on its visual elements, messaging, or reputation.
Adjusting rental rates based on fluctuations in demand throughout the year, such as higher prices during peak seasons and lower prices in…
Meaning ‘service error’ or ‘service failure’ in Swedish, this term underscores the importance of minimizing mistakes in the short-term rental business. Errors…
Costs associated with a short-term rental that can be avoided or reduced when the property is not rented, such as cleaning fees,…