Systematically collecting, analyzing, and responding to guest reviews and feedback to improve services, address concerns, and enhance reputation.
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The process of guiding new guests through the initial steps of using a short-term rental platform or booking a property, ensuring a…
An unwritten, legal promise in a short-term rental agreement that the property is suitable for its intended purpose, meaning it’s habitable and…
A seamless and automated check-in process for guests arriving at a short-term rental, often involving keyless entry, digital guidebooks, and clear communication.
A type of travel insurance specifically designed to cover extended trips or voyages, providing comprehensive protection against unforeseen events such as medical…