The sum of all interactions and perceptions guests have with a host and their property, from the initial booking process to the end of their stay.
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Actively monitoring and responding to guest reviews, using feedback to improve the rental experience and address any issues promptly.
A tax levied on guests staying in short-term rentals, often collected by the host and remitted to local tax authorities.
A comprehensive software system designed to streamline various aspects of short-term rental management, from bookings and payments to guest communication and cleaning…
A chronological record of any incidents, accidents, damages, or complaints that occur at a short-term rental property. Important for liability protection and…