The process of actively monitoring, responding to, and leveraging guest reviews across multiple platforms to improve reputation and attract bookings.
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A comprehensive list of all permanent items within a rental property, including appliances, furniture, and fixtures. Important for maintenance, insurance purposes, and…
A tool that helps hosts and guests manage communication and check-in/check-out times across different time zones.
Refusing to rent a short-term rental property to a guest based on protected characteristics such as race, religion, or national origin, which…
A security measure used by hosts to verify the identity and criminal history of potential guests before confirming a booking.