Refers to the use of security cameras and recordings as evidence in case of incidents or disputes involving guests or the property.
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Encompasses all aspects of creating a positive and memorable experience for guests, from pre-arrival communication to personalized recommendations and post-stay follow-up.
A feature of a rental property where guests can enjoy a view of a garden or landscaped outdoor space.
The act of leaving feedback and ratings about a vacation rental experience, influencing the property’s reputation and future bookings.
An increase in the percentage of booked nights over a specific period, indicating growing demand and potentially allowing for higher rental rates.