The practice of clearly communicating water usage policies and potential charges to guests in advance, especially in areas with water scarcity or high usage rates.
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The process of translating property descriptions, amenities, and other listing details into multiple languages to attract a wider international audience.
A mobile payment platform that some short-term rental managers use to process payments and security deposits.
A dedicated professional responsible for ensuring guest satisfaction by managing communication, handling requests, and resolving issues.
A situation where a host accepts a higher offer from another guest after already accepting a booking, often leading to cancellations and…