Platforms and methods used for effective communication with guests, such as messaging apps, email, and phone calls.
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Describes the style or design of the kitchen in a short-term rental property, such as modern, farmhouse, or minimalist, appealing to guests…
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Effective and personalized communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-ups, to enhance satisfaction and encourage positive reviews.
Strategies and tools used to manage and analyze customer interactions throughout the guest journey, aiming to enhance satisfaction, loyalty, and repeat bookings.