A documented procedure outlining how guest complaints, issues, or emergencies are handled and escalated within a short-term rental business.
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A booking type where guests are not entitled to a refund if they cancel, often offered at a discounted rate.
The practice of renting out a portion or all of one’s primary residence to guests for short-term stays.
The overall impression and satisfaction that guests have during their stay at a short-term rental, encompassing factors like communication, cleanliness, amenities, and…
Updating or replacing the visual representation of a short-term rental on listing platforms to showcase its best features, improve image quality, or…