A documented procedure outlining how guest complaints, issues, or emergencies are handled and escalated within a short-term rental business.
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Offers or rewards provided by short-term rental platforms or property managers to incentivize hosts to improve their listing performance, guest satisfaction, or…
Basic necessities and conveniences provided in a short-term rental to ensure a comfortable stay, such as toiletries, linens, towels, and kitchen essentials.
A comprehensive guide provided to guests upon arrival, containing essential information about the property, amenities, house rules, and local recommendations.
A type of electronic door lock that uses fingerprint recognition for access control, often used in short-term rentals for keyless entry.