The process of verifying the identity and assessing the suitability of potential guests before confirming a booking, often involving background checks, reviews from previous hosts, and communication analysis.
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The process of monitoring, managing, and responding to online reviews and feedback from guests to maintain a positive brand image.
Features and modifications made to a property to make it accessible to guests with disabilities.
Strategically placed lighting fixtures installed at floor level to provide ambient illumination, enhance safety, and create a cozy atmosphere.
Dividing potential guests into groups based on their psychological characteristics, such as values, interests, lifestyle, and travel motivations. This information helps tailor…