The process of effectively communicating with short-term rental guests before, during, and after their stay, addressing inquiries, providing instructions, and resolving issues promptly.
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Communication between hosts and guests on short-term rental platforms, typically through the platform’s messaging system.
Cleaning services specializing in restoring shine and cleanliness to short-term rental properties between guest stays.
Expanding income sources beyond nightly rental rates by offering additional services or amenities to short-term rental guests, such as airport transfers, grocery…
A comprehensive guide for on-site staff or property managers outlining standard operating procedures, guest communication protocols, and emergency response plans.