The process of effectively communicating with short-term rental guests before, during, and after their stay, addressing inquiries, providing instructions, and resolving issues promptly.
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A type of psychotherapy that focuses on identifying and changing negative thought patterns and behaviors. While not directly related to short-term rental…
Assistance and support provided to guests throughout their stay, addressing their needs and resolving any issues.
Applicable taxes that hosts are responsible for collecting and remitting to local authorities, such as occupancy taxes or sales taxes.
The normal deterioration of a property and its furnishings due to everyday use by guests.