A program offered by some platforms like Airbnb that provides protection for hosts against damages caused by guests, subject to specific terms and conditions.
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Features and amenities that make a property accessible to guests with disabilities, such as ramps, grab bars, and wider doorways.
A reimbursement issued to a guest through the Stripe platform, typically in case of cancellations, booking changes, or security deposit returns.
Training programs for cleaning staff, property managers, or virtual assistants that focus on effectively handling and responding to guest requests.
A measure of how easy it is to walk to amenities and attractions from a short-term rental property, often influencing its desirability…