A communication style that is clear, respectful, and inclusive, addressing the needs and concerns of all guests regardless of background or ability.
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A seamless and automated check-in process for guests arriving at a short-term rental, often involving keyless entry, digital guidebooks, and clear communication.
IHG’s enhanced cleaning protocol introduced during the pandemic, relevant to short-term rental hosts as a benchmark for high standards of cleanliness and…
The process of using technology to verify guests’ identities and reduce the risk of fraud or unauthorized bookings.
Specialized tools and platforms designed to assist short-term rental hosts in optimizing pricing, availability, and bookings to achieve maximum revenue and occupancy…