A communication style that is clear, respectful, and inclusive, addressing the needs and concerns of all guests regardless of background or ability.
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Common errors made by new short-term rental hosts, such as poor communication, inaccurate listings, or inadequate guest preparation.
A designated container or digital option for guests to leave optional gratuity for exceptional service or housekeeping.
An online advertisement for a short-term rental property, showcasing its features, amenities, photos, and rental rates.
One of the nine standard time zones in the United States, relevant for coordinating bookings, communication, and check-in/check-out times for short-term rentals.