A communication style that is clear, respectful, and inclusive, addressing the needs and concerns of all guests regardless of background or ability.
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A legal contract where a property owner appoints a property manager or management company to act as their agent in managing and…
The process of reviewing guest profiles, communication, and reviews to assess their trustworthiness and suitability.
A metric used to measure the percentage of time a short-term rental property is booked over a specific period. It is calculated…
The collective sector encompassing all businesses and activities related to short-term rental accommodations, including property management, technology platforms, and hospitality services.