The overall positive sentiment and satisfaction a guest derives from their stay at a short-term rental. It encompasses all aspects of the guest journey, from pre-booking communication to post-stay follow-up, with the goal of creating memorable and enjoyable experiences.
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A property that contains multiple individual rental units, such as an apartment complex, condo building, or several standalone cottages on a single…
A structured approach to systematically collecting, analyzing, and acting on customer feedback to improve products, services, and the overall customer experience within…
A keyless entry system commonly used for short-term rentals, allowing hosts to remotely grant access to guests and improve security.
Integration of devices like smart locks, thermostats, and lighting systems for remote control, energy efficiency, and enhanced guest experience.