Utilizing various communication channels, such as messaging apps, email, and phone calls, to provide timely and personalized responses to guest inquiries and needs.
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A selection of complimentary amenities provided to guests in a short-term rental, typically including snacks, beverages, and toiletries.
The use of software or platforms to automate repetitive guest communication tasks, such as sending booking confirmations, providing check-in instructions, and requesting…
Implementing strategies and measures to minimize potential risks associated with short-term rentals, such as property damage, liability, and legal disputes.
A situation where a host accepts a higher offer from another guest after already accepting a booking, often leading to cancellations and…