Providing guests with the necessary information, resources, and tools to manage their stay autonomously, including self-check-in instructions, Wi-Fi details, and appliance manuals.
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Renting out a portion of one’s primary residence to guests on a short-term basis, typically while the host is also residing in…
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The quality of service provided to guests at Ibis hotels, including responsiveness, helpfulness, and problem-solving.
The surrounding area of a short-term rental property, including its proximity to attractions, amenities, and transportation. Understanding the neighborhood’s character and appeal…