Practices and communication that prioritize and ensure the privacy of guests during their stay, including respecting boundaries, data security, and discreet property access.
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Establishing clear and accessible communication channels (e.g., messaging platforms, phone calls) for guests to reach the host or property manager.
An error that occurs when a property is accidentally booked by two different guests for the same dates.
Formal records of the financial activities of a business, including the income statement, balance sheet, and cash flow statement. These statements are…
A transparent breakdown of any applicable amenity fees associated with a short-term rental, clearly outlining the cost and scope of each additional…