Responding to guest inquiries, concerns, or feedback with understanding, empathy, and a genuine desire to provide assistance and resolve any issues effectively.
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Specific dates on the booking calendar when a short-term rental property is unavailable for reservation, often due to owner use or maintenance.
The online representation of a host on platforms like Airbnb and VRBO, showcasing their personal information, hosting experience, and guest reviews.
The act of avoiding or circumventing rules, regulations, or obligations, often in relation to taxes, fees, or legal responsibilities associated with short-term…
A legally binding contract between the property owner/manager and the guest outlining the terms and conditions of the short-term rental, including rental…