Responding to guest inquiries, concerns, or feedback with understanding, empathy, and a genuine desire to provide assistance and resolve any issues effectively.
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A pricing strategy that automatically adjusts the nightly rate of a short-term rental property based on real-time market demand, competitor pricing, and…
A predefined plan outlining steps to address urgent property issues during a guest’s stay, such as plumbing leaks, heating failures, or security…
The percentage of time a rental property is booked over a specific period, indicating its popularity and revenue potential.
The use of technology to automate tasks and processes related to hosting, such as guest communication, booking management, and cleaning schedules.