Responding to guest inquiries, concerns, or feedback with understanding, empathy, and a genuine desire to provide assistance and resolve any issues effectively.
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A rental property that includes all essential furniture for living, such as beds, sofas, tables, and appliances.
An individual or company that acts as an intermediary between short-term rental property owners and potential guests, facilitating bookings and transactions.
The proactive approach of optimizing all aspects of a guest’s stay, from pre-booking to post-departure, to create a positive and memorable experience.
Clearly communicating the benefits and value that guests will receive from specific property features and amenities.