Responding to guest inquiries, concerns, or feedback with understanding, empathy, and a genuine desire to provide assistance and resolve any issues effectively.
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A detailed record of all furniture, appliances, and other items provided in the rental property, helpful for insurance purposes and tracking inventory.
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Comparable short-term rental properties in the same neighborhood, used to benchmark pricing, occupancy rates, and amenities.
Key performance indicators (KPIs) used to track the success of a short-term rental business, such as occupancy rate, average daily rate, and…