The latest technological advancements and trends impacting the short-term rental industry, such as smart home devices, virtual reality tours, and automated guest communication.
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The coordinated process of selecting, scheduling, and overseeing the work of various vendors involved in maintaining and servicing a short-term rental, often…
The typical spending patterns of target guests in a specific market, influencing pricing strategies and amenity offerings.
A metric used to measure guest satisfaction and loyalty by asking guests how likely they are to recommend a short-term rental to…
Proactive communication initiated by a host or property manager to guests, such as pre-arrival instructions, local recommendations, and follow-up messages.