A designated person or service that guests can reach out to for urgent assistance or maintenance issues during their stay.
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The use of high-quality, professional photographs to showcase a short-term rental property’s best features and attract potential guests.
Any interaction with guests that occurs outside of the Airbnb or VRBO messaging systems, such as email, phone calls, or text messages.
A form of identification issued by a government agency, often required by Airbnb and VRBO for identity verification purposes.
A pricing strategy where higher rates are charged for stays that include weekends (Friday and Saturday nights) due to increased demand.