Clear and accessible contact details provided to guests in case of emergencies during their stay, including the host’s phone number, local emergency services, and nearby medical facilities.
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Offering guest communication and support in multiple languages through staff or translation services to cater to international travelers.
Local regulations and ordinances that specifically govern short-term rentals during the third quarter, potentially addressing noise levels, parking, and occupancy limits.
A predefined strategy for communicating with guests during unexpected events that disrupt their stay, such as power outages, internet failures, or natural…
A somewhat critical term used to describe a short-term rental guest who is perceived as entitled, demanding, or disrespectful of the property…