The use of software or platforms to automate repetitive guest communication tasks, such as sending booking confirmations, providing check-in instructions, and requesting reviews.
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The integration of devices and systems that automate and control various aspects of a short-term rental property, enhancing guest experience and convenience.
A legally binding contract between a property owner and a property manager, outlining the terms of service and responsibilities of both parties.
Reviews, ratings, and comments provided by guests after their stay, offering valuable insights into guest satisfaction and areas for improvement.