The use of software or platforms to automate repetitive guest communication tasks, such as sending booking confirmations, providing check-in instructions, and requesting reviews.
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A small appliance commonly provided as an amenity in short-term rentals, allowing guests to dry their hair after showering or swimming.
Meaning ‘job description’ in Swedish, this term emphasizes the importance of clearly defining roles and responsibilities when working with co-hosts, cleaning crews,…
The expenses incurred in the day-to-day running of a short-term rental property, excluding major renovations or capital expenditures.
Refers to the physical equipment and fixtures in a short-term rental, such as door handles, locks, appliances, and plumbing fixtures.