The use of software or platforms to automate repetitive guest communication tasks, such as sending booking confirmations, providing check-in instructions, and requesting reviews.
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Key performance indicators (KPIs) used to track the financial performance of a short-term rental, such as occupancy rate, average daily rate, and…
Creating inviting outdoor areas with comfortable seating, lighting, landscaping, and amenities like fire pits or grills to enhance the guest experience.
Dividing potential guests into groups based on their psychological characteristics, such as values, interests, lifestyle, and travel motivations. This information helps tailor…
Choosing and implementing technology solutions (e.g., property management software) based on their ability to handle and streamline guest requests effectively.