The use of software or platforms to automate repetitive guest communication tasks, such as sending booking confirmations, providing check-in instructions, and requesting reviews.
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A software solution that centralizes communication with guests, allowing property managers to send automated messages, answer inquiries, and manage reviews.
The responsibility of the host to address any necessary repairs or maintenance issues that arise during a guest’s stay, ensuring a comfortable…
Specialized software used by hosts and property managers to streamline short-term rental operations, including bookings, communication, and finances.
Metrics used to track how effectively a short-term rental platform or listing engages first-time users, analyzing actions like profile creation, property views,…