A proactive and personalized approach to communication with guests, going beyond basic responses to anticipate needs, provide local recommendations, and ensure a seamless experience.
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An individual or company that designs and promotes authentic local experiences for travelers, often in collaboration with short-term rental hosts.
The practice of combining and displaying short-term rental listings from multiple platforms, such as Airbnb and VRBO, on a single website or…
A pricing strategy where the price of a short-term rental approaches a certain level as the booking date gets closer. This strategy…
The quality of service provided to guests at Ibis hotels, including responsiveness, helpfulness, and problem-solving.