A digital equivalent of a handwritten signature used to sign rental agreements and other legal documents electronically.
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The use of digital surveys or feedback forms to automatically collect guest reviews and insights after their stay.
Communicating with guests directly through the messaging systems provided by platforms like Airbnb and VRBO to answer questions and manage bookings.
Tailoring the guest experience to individual preferences, such as providing personalized recommendations or welcome gifts, can create a memorable stay.
The fee charged by a property manager or management company for their services, typically calculated as a percentage of the rental income…